User support and accessibility statements

Accessibility statements show your users that you’ve anticipated their needs and support them in navigating your content. These statements may include the standards we strive to meet (WCAG 2.1 AA), contact information for questions or reporting barriers, technical requirements such as browsers or operating systems, and any known accessibility barriers, if applicable.

The Office of Compliance has guidance for accessible tagline statements to help you get started.

Accessibility statements are not just for websites. It is important to provide accessibility statements in course content, such Canvas courses and syllabi, and in documents that will be shared widely.

When writing an accessibility statement, you may include the standards we strive to meet (WCAG 2.1 AA), contact information for questions or reporting barriers, technical requirements such as browsers or operating systems, and any known accessibility barriers, if applicable. The Office of Compliance has guidance for accessible tagline statements to help you get started.

When including contact information, self-service resources, or other user support documentation throughout a website, be consistent about where that information appears in your content (e.g., in a page footer, in a persistent content block at the top of a page, etc.) to help users find that information. 

In UW–‍Madison websites, apply footer information consistent with UW–‍Madison minimum web requirements.

• Provide an accessibility statement
• Include user support information in a consistent spot in your content